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Policies


I do my very best to ensure that all merchandise is represented accurately. I provide a thorough description and clear photos. I will always be happy to provide more photos as you make your decision to purchase. Antique and vintage items are one-of-a-kind and frequently have character wear and patina that comes from their age and usage. All sales are final. I do not offer refunds.

Please feel free to contact me with any questions you may have at: studio@pennylongdesignstudio.com.

Payment

Penny Long Design Studio accepts payment by Visa, MasterCard, Discover and American Express using PayPal. PayPal offers a secure SSL protected shopping experience. You can rest assured that your credit card information will absolutely never be shared with anyone. I also accept Bank Wire Transfers or Zelle. If you choose to mail your payment, please make it payable to Penny Long and mail it to:

Penny Long Design Studio
PO Box 100
Patagonia, AZ 85624

If you are using a Bank Wire Transfer please use the following information:

Wells Fargo Bank
Routing number: 122000247
Checking: 1917491134

If you choose to use Zelle to make your payment send it to:

pennelopelane@aol.com

Sales Tax

All items purchased and shipped within the State of Arizona will be taxed at a rate of 6.60%.

Please Note

On some of my larger items I ask you to email me for shipping details. The item(s) will not be shipped until we have made payment arrangements for packing and shipping.



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